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Browse: Home / silent recall

silent recall

Sprint to Fix Motorola i880 Displays for Free

By Christopher Price on November 12, 2007

Sources in Sprint are reporting that Motorola and Sprint have identified a systemic issue with the Motorola i880 display. Customers with handsets that are having display failures will be able to have the phones fixed or replaced at any Sprint Store for no charge. Sprint is the only national carrier to impose an in-store fee […]

Posted in Sprint | Tagged i880, Motorola, nextel, silent recall, sprint | 15 Responses

Sprint Responds, Says LG LX160 is Not Under Formal Recall

By Christopher Price on October 20, 2007

Sprint has responded to our report that the LG LX160 was under a silent recall for several issues. We noted that approximately two percent of devices were known to have failures with the external display, vibrate, and speakerphone functions. Sprint has informed stores to swap these phones out on-the-spot when exhibiting symptoms, and waive standard […]

Posted in Sprint | Tagged LG, lx160, silent recall, sprint | 1 Response

Sprint Silently Recalls LG LX160

By Christopher Price on October 16, 2007

Sprint has initiated a silent recall of the LG LX160. Sprint has identified a significant number of failed units, and has prompted LG to fix the problem before resuming shipments of the phone. Silent recalls are common in the wireless industry, generally due to the low failure rate of even the most chronic of issues. […]

Posted in Sprint | Tagged LG, lx160, silent recall, sprint | 8 Responses

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