Carrier Phone Numbers

Please help us improve this page by letting us know of any out-of-date phone numbers, or new numbers that you think should be here!

AT&T

Business End User Care
800-331-0500

Customer Care
800-331-0500
866-246-4852

Customer Care (GoPhone Pay As You Go)
800-901-9878
866-426-0525 (Activations)

Customer Care (GoPhone Pick Your Plan)
866-499-7888

Customer Care (After Hours Support)
866-801-3600

E-Accounts Business Center
866-506-4274

International Service
800-335-4685
916-843-4685 (free call on Cingular phones when outside the U.S.)

iPhone Support
800-MY-IPHONE (Apple; device support)
877-800-3701 (Help desk for new customers)
877-419-4500 (Help desk for existing customers)

Lifeline Customer Service
800-377-9450

Moving and Relocating
Dial *RELO (*7356) from your wireless phone or at 1-800-826-7356

Number Portability
888-898-7685 – Porting Status

Office of the President
East Coast: 877-707-6220
Western Coast: 800-498-1912

Roadside Assistance
877-263-2600

TeleSales
866-246-4852 (866-CINGULAR)

Web Orders
866-391-0749

XBM (eXchange By Mail – Warranty Services)
800-801-1101

Handset Numbers
VoiceDial – #121
Pay My Bill – *PAY (*729)
Customer Service – 611
Minute Status (Response sent as text message) – *MIN# (*646#)
Account Balance (Response sent as text message) – *BAL# (*225#)

Sprint

Activations
1-888-715-4588
1-866-516-8519 (Bumped to the front of the line…)

Business Department
877-812-1223

Business Tech Support (Readylink, Aircards, Blackberry, etc.)
1-877-654-9111

Customer Service with Hold Time
1-888-211-4727
1-888-788-4727 (Business Customers Only)
1-877-909-4806 (inactive)
1-877-577-3574 (Customer migrated to Ensemble)

Executive Services (Office of the CEO)
703-433-4401

Fraud Department
1-888-788-0788

Internal Marketing Opt-Out – Tell Sprint you don’t want your contact info to be shared with other Sprint divisions for marketing purposes
1-800-865-7786

International Roaming
1-888-226-7212
1-877-785-8414 – Add International Roaming to your account

Order Status for Phones and Accessories
1-800-480-4727, wait for the Spanish prompt to finish the press option 1, 3, 2

Porting Department
1-877-688-1969

Rebate Line – Get the status of your Sprint rebate
1-800-477-4127

Retention Department
1-877-775-4886

TeleSales – Phones & Accessories and Customer Service for Phone & Online orders
1-888-253-1315
1-866-789-8292 (Returns & Order Status – Sales Support Desk)
1-866-PCS-AUTO (1-866-727-2886) (Telematics TeleSales)

Total Equipment Protection (Asurion) – Insurance for stolen, lost, or physically damaged phones
1-800-584-3666

Vision/3G Wireless Web Support Department (Data Support)
1-877-654-9111

Finance- Making payments, inquiring about financial history for account
877-896-1801

Handset Numbers
Customer Service – *2
Bill Payment (Speedpay) – *3
Airtime Usage – *4
Sprint PreCash Payment System – #2274 (#CASH)
Accessory Purchasing – #222
Referral Credit System – #733 (#REF)
American Airlines Flight Informaiton – #22 (#AA)
Charles Schwab Direct – #724
Western Union – #986

Nextel

Customer Service
1-800-639-6111

Sales
1-800-639-8359 (1-800-NEXTEL9)

Hybrid Phones (PowerSource) Customer Service
866-904-0474

Handset Numbers
Customer Service – 611
Airtime Usage – 612

T-Mobile

Customer Service
1-800-937-8997

Headquarters
1-800-318-9270
1-425-378-4000

International Roaming
1-505-998-3792

Prepaid Customer Service
1-877-778-2106

TeleSales
1-800-866-2453 (1-800-TMOBILE)
1-888-537-4242 (Business TeleSales)

TTY Customer Service
1-877-296-1018

Handset Numbers
Customer Service – 611
Customer Service (Prepaid) – *8648
Account Balance – #225# (#BAL#)
Account Balance (Prepaid) – #999#
Message Count – #674# (#MSG#)
Minutes Remaining/used – #646# (#MIN#)
Display Phone Number – #686# (#NUM#)
Reset Voicemail Password to last 4 of phone number – #793# (#PWD#)
Enable/Disable Voicemail Password Security – #796# (#PWO#)
Adjust Ring Time to Voicemail – **61*18056377243**(5-10-15-30)# Send/Call (numbers in brackets represent ring times)

Verizon Wireless

Business Department
1-866-294-1329 – Also for International Phone/SIM Activations

Customer Service
1-800-922-0204

ESN Change
1-866-ESN-CHNG

Insurance Claims (Asurion Customer Care)
1-888-881-2622

Porting
866-881-7165

Returns
1-800-417-3849

Technical Support (Defective Phone Replacement)
866-406-5154

TeleSales
1-800-256-4646 (1-800-2-JOIN-IN)

VerizonWireless.com Customer Service – Web Site Issues & Online Account Access
1-800-350-2830

Handset Numbers
Airtime Usage – #MIN (#646)
Balance Check – #BAL (#225)
Customer Service – *611
Over-The-Air Programming – *228 (Activation & PRL Updates)
Text Message & Data Usage – #DATA (#3282)

U.S. Cellular

Customer Service
866-872-4249

Cricket

Customer Service
800-922-5182

Virgin Mobile

Customer Service
888-322-1122