Browse: Home / Verizon Releases Statement on LTE Network Outage (Updated)

Verizon Releases Statement on LTE Network Outage (Updated)

By on April 27, 2011

Verizon has released an official statement regarding the now 10 hour (as of 6:28 CDT) LTE network outage throughout much of the country. The cause of the outage has been discovered and engineers are working to restore service as soon as possible. This outage affects LTE services, with the CDMA voice network functioning normally though LTE device activations have also been affected due to the outage and 1xRTT data service is available. There is currently no timeframe on the restoration of service. The full statement follows below:

We are aware of an issue with 4G LTE data connections and our network engineers are working to resolve this quickly. We have determined the cause of our issue and are working with our major vendors to restore connections.
* 4G LTE Smartphones will still be able to make calls.
* Customers are temporarily unable to activate any 4G LTE devices.
* Please note: Customers may experience a 1XRTT data connection during this time.
* After determining the cause of our 4G LTE network connection issue, we are continuing to work to restore connections.
* We expect to see the network restore on a market-by-market basis. Timing and additional details will be provided as they become available.

Update: LTE service has been restored across the coverage area.

Posted in , | Tagged , , | 2 Responses

Humberto Saabedra is the Editor-in-Chief of AnimeNews.biz, PhoneNews.com and an occasional columnist for Ani.me. He can also be found musing on things at @AnimeNewsdotbiz

2 responses to “Verizon Releases Statement on LTE Network Outage (Updated)”

  1. F1
    F1 April 27, 2011 at 6:34 pm |

    “Customers may experience a 1XRTT data connection during this time”.

    How ironic, that is indeed my daily speed, if lucky enough to have a connection for as long as 30 seconds to a minute on the SPRINT “Now” Network.

    http://www.speedtest.net/result/1271685803.png

    SPRINT’s solution:
    Change the Phone for the seventh time and pay $35 per pop, or better yet, change the “PLAN” and pay $50 more a month, your choice!!

    Consumer’s solution:
    Leave SPRINT and never look back !

    I was contemplating switching over to VZW LTE or T-Mobile’s HSPA+.

    Interesting how VZW, given that “There is currently no timeframe on the restoration of service”, has not offered any apology for the inconvenience and or credit to it’s LTE customers as of yet.

    Since the future of most, if not all carriers seems to be vested on LTE, just hoping that LTE does not have the same reliabilty issues as GSM.

    Thank You

  2. robet
    robet April 28, 2011 at 2:11 pm |

    Wow phonenews blog 48 he’s late.

    Verizon should get sued for the most reliable network.