Reports from readers have streamed in today that Sprint has closed the SMS rate hike loophole that has enabled many Sprint customers to leave contract-free. Sprint is now enabling customer service representatives to grandfather customers that wish to cancel into the older rate of $.10 per message sent or received. This removes the material change from the specific customer, removing their ability to cancel without early termination fee.
Customers that wish to waive the increased SMS rate should contact customer service before October 30th to object to the rate hike, locking them into the older pay per use and overage rate. PCS Intel was the first organization to confirm that Sprint was honoring this as a material change. Sprint media relations has declined to comment on the recent rate increase.
I CANCELLED MY ACCOUNT ON MAY 14 2009 BECAUSE I WAS BEING DEPLOYED OVERSEAS I PAID THE BILL IN FULL AT SPRINT 747 306CHKALOV VANCOUVER,WA. 98683 THE SALE CONSULTANT CALLED ACCOUNT SERVICE AT 1-877-211-4727 AND TOLD THEM HE WAS FAXING ALL OF MY PAPER WORK TO THEM FAX#( 877 )2653798.
I AM OVERSEAS BUT I AM STILL BEING CHARGED FOR THIS ACCOUNT ,I HAVE FAXED SPRINT TWO MORE TIME ABOUT THIS MATTER TO NO AVAIL.
THE ACCOUNT # IS 430726315 PH# 323-855-6154 WIRELESS # 323-762-6035
THE STORE MANAGER”S NAME IS CLARENCE MICKENS,JR STORE 747 9993336352
COULD YOU PLEASE CHECK THIS MATTER OUT FOR ME AND E-MAIL ME BACK THANKYOU
V/R JAMES P. TURNER