Sprint has initiated a silent recall of the LG LX160. Sprint has identified a significant number of failed units, and has prompted LG to fix the problem before resuming shipments of the phone.
Silent recalls are common in the wireless industry, generally due to the low failure rate of even the most chronic of issues. In this case, Sprint has isolated the problem to approximately two percent of LX160 units. While that translates into potentially thousands of phones, Sprint is working to make the resolution easy for users.
Specifically, the silent recall addresses failures in the external LCD display, speakerphone, and vibrate functions. Any LX160 that is having problems with any of those features can be taken to a Sprint Store for on-the-spot replacement. Unlike most warranty claims inside Sprint Stores, Sprint has instructed all stores to waive warranty (ESRP) handset replacement fees.
Update: Sprint has responded by saying that the LX160 is not under a formal recall, and that Sprint stands by the quality of the LX160 as a product.
This phone is the worst phone I ever got. The battery life is awfull. I can not her the phone ring even at the highest level. It is very slippery and hard to hold. This phone was a mistake
Cheap phone! For small amount of money you get not a great phone. No drivers for data synchronization with computer and low battery life. Overall I’m not pleased…
I have two of these phone. Both get very hot while
being used. Both just turn off for no reason.
Is this real? Because I have this phone and it works JUST FINE.
Despite the phne working, its true that my phone gets really hot while in use, and the battery has poor life. SUGGESTION: When you first get your phone, don’t turn it on right away, CHARGE it first.
I have this phone. This is the worst phone I have every purchased. I have taken it in many of times and the sales people laugh and say “you get what you pay forâ€. I called Sprint about the recall and they said they had no information about any problems with the phone. I have called the manufacture of the phone with the same comment. Sprint will loose a long time customer over this. My contract is all most up and my dealings with Sprint are over. BAD PHONE, BUT THE WORST IS THE CUSTOMER SERVICE.
this phone is poor in service ,shuts off,laim on signal,has no night vidio light,eats power like an alcaholic drinks booze.
My cellphone battery is pretty good…just as long as I shut down and leave off the keypad light. But most of the time people can’t hear me. This is the second phone I have because the other one broke down, the other one did the samething “every once in a while” too. I could hear the people but they couldnt hear me…”what a phone!” What a piece of C_ _p!