Sprint Opens Dedicated FAQ Page for Forthcoming SERO Premium Plan
Sprint has opened a dedicated FAQ page for the forthcoming SERO Premium service plans, which we have previously covered in-depth. The page breaks down the most common questions related to the offering and the differences between SERO and the newer Everything Plus Referral Plan. The plan will consist of access to Android devices for an […]
Sprint Rolling Back Smartphone Restrictions on SERO Beginning October 1st
The segment of customers still under Sprint’s near incredible enthusiast friendly SERO plans are about to get what they’ve long desired since the availability of smart devices such as the HTC Hero and recent entries in the EVO 4G and forthcoming Epic 4G, as Sprint customer care representatives have confirmed that the carrier will allow […]
Sprint Pulls the Plug on SERO, Launches Everything Plus
Sprint this weekend discontinued its Sprint Employee Referral Offer (SERO), and in its place launched new Everything Plus plans. The SERO plan line was an attempt to lure high-tech and savvy customers over to Sprint with 500 minutes and unlimited data for only $30/month. In many cases, this was significantly cheaper than other carrier’s data-only […]
Sprint Responds to SERO Woes
Sprint has responded to PhoneNews.com’s coverage of the SERO plan issues, both regarding the new Samsung Instinct, as well as today’s reports of SERO blocking PDA and Smartphone devices. As to the PDA/Smartphone debacle, Sprint says that communications and web sites that indicated PDAs would be banned from the plans were in error. Sprint has […]
Sprint Bans Smartphones, PDAs from SERO Plans (Updated Twice)
Along with banning Instinct, and retroactively kicking customers off of Instinct phones… Sprint has hindered SERO plan holders in an entirely new way. The Sprint Employee Referral Offer (SERO) is a significantly less expensive plan pricing that has been attractive to savvy customers. While labeled as an “employee referral” promotion, Sprint has routinely opened the […]
Sprint Kicking Customers Off Instinct (Updated)
Sad, but true. Worse, Sprint refuses to talk about it. The story began on the launch day of Instinct. We asked Sprint pre-launch if some plans, such as SERO, would be permitted to activate on Instinct. The only answer that we received officially was that “store employees would be trained on this”. However, on launch […]