By Humberto Saabedra on February 1, 2012
Apple has created a PR nightmare for itself after threatening bloggers with legal action. The situation stems from Apple’s communication with a customer, where they are attempting to enforce a non-legally-binding email footer, demanding confidentiality to the email’s communication.
Posted in Apple, Legal | Tagged Apple, applecare, customer, Public relations |
By Humberto Saabedra on January 27, 2010
T-Mobile has rolled out a new upgrade pricing structure for current customers that want to take advantage of new customer pricing on smart devices. The upgrade pricing is split in to two tiers: The Tier 1 “Early Upgrade Discount” requires 1-11 months of continuous service on an individual plan of $29.99 or higher, or a […]
Posted in T-Mobile | Tagged customer, Discounts, new, phone, T-Mobile, upgrade
By Humberto Saabedra on October 12, 2009
Preceding the expected official announcement from T-Mobile regarding the Sidekick debacle today, the following options are being offered to customers affected by the situation according to T-Mobile customer service reps: • Release from agreement with no ETF. • T-Mobile G1 for $129. • Blackberries and other similar handsets at unspecified pricepoints. It’s well known that […]
Posted in T-Mobile | Tagged customer, Options, sidekick, T-Mobile |
By Christopher Price on May 20, 2005
Cingular is about to launch new plans, set to take effect at the end of the month, and they appear to hold true even to their promotional phase “raising the bar”. It has been disclosed that Cingular will no longer offer a $29.99 national plan, making the entry nationwide plan cost raise to $39.99. This […]
Posted in AT&T | Tagged AT&T, cingular, customer, raising the bar, service |