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Browse: Home / applecare

applecare

Apple Steps In It, Illegally Threatens Bloggers

Apple Steps In It, Illegally Threatens Bloggers

By Humberto Saabedra on February 1, 2012

Apple has created a PR nightmare for itself after threatening bloggers with legal action. The situation stems from Apple’s communication with a customer, where they are attempting to enforce a non-legally-binding email footer, demanding confidentiality to the email’s communication.

Posted in Apple, Legal | Tagged Apple, applecare, customer, Public relations | 3 Responses

Apple Extends Timeframe to Purchase AppleCare+

By Christopher Price on October 12, 2011

Apple has clarified the terms under which customers can purchase AppleCare+, Apple’s new warranty with accidental damage protection. The company had issued conflicting requirements under which users need to purchase the plan. Initially, Apple said that the plan had to be purchased at the same time as the iPhone. However, some online orders did not […]

Posted in Apple | Tagged Apple, applecare, AT&T, iphone, IPhone 3GS, iphone 4, iPhone 4S, sprint, Verizon | 1 Response

Sprint to Exclude iPhone from TEP At Launch, AppleCare+ or Third-Party Insurance Suggested

Sprint to Exclude iPhone from TEP At Launch, AppleCare+ or Third-Party Insurance Suggested

By Humberto Saabedra on October 10, 2011

Internal Sprint documentation has revealed plans to exclude the iPhone from Total Equipment Protection service at launch and will instead institute a new specific replacement policy for the smartphones inline with current Apple policies. The iPhone 4 and 4S include AppleCare protection for 1 year at purchase, which includes repair in case of damage, while […]

Posted in Apple, Sprint | Tagged Apple, applecare, iphone, sprint

Apple Acknowledges iPhone 4 Reception Issues Internally

By Christopher Price on June 29, 2010

Today Apple confirmed internally to its support staff that reception issues surrounding iPhone 4 do indeed exist. The memo indicates that many of the issues can be resolved by moving the hand away from the iPhone 4’s black antenna lines on the sides of the phone. This most commonly occurs when the phone is held […]

Posted in Apple, AT&T | Tagged antenna, Apple, applecare, AT&T, bumper case, iphone 4, rf

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