This morning, T-Mobile officially rolled out its replacement for the venerable T-Zones portal and service in the new web2go portal and service. Â web2go is heavily based on T-Mobile International’s hugely successful web n’ walk full access mobile internet service for customers, but it also reflects the cost of the network expansion and upgrade to 3G services.
web2goÂ features an improved web browsing interface that is closer to PC browsing and supports tabbed pages along with bookmarks and integrated Yahoo search.
Unlimited access is no longer offered on web2go data plans for standard handsets and the Shadow, with the $19.99 monthly add-on buying 100 MB of data per month with unlimited messaging, or 50 MB and 200 messages for $9.99. Â T-Mobile Smartphone data plans have also been increased from the former $19.99 rate to $34.99 with unlimited messaging and data or $24.99 with unlimited data and 400 messages while removing free Wi-Fi access and selling it as a separate add-on for $9.99.
T-Mobile has also included a disclaimer with all data plans informing users that it will take proactive steps to maintain data network stability and integrity by throttling users who excessively use the network, up to and including termination of service if the usage is found to be detrimental.
3 responses to “T-Mobile Relaunches T-Zones as Web2Go, Raises Prices and Adds Caps”
Are folks still grandfathered with the contacted previous plans in or is T-mobile breaking the 2 yr contract so folks can leave.
People on the old plans are grandfathered in, this only applies to new customers.
There seems to be a lack of detail on this tzones-out ‘webtogo’-in situation I turned my phone on today 12-02-2008 and an otherwise normal information site I usually go to was ‘blocked’ and said blocked due to content on the screen. Now mind you I’ve had tzones for a long time and haven’t change a single thing. I confirmed that the content blocker was turned OFF as it’s always been via the tmob. web panel. So I called customer ‘service’ and the ‘service’ rep. was a clueless idiot who was trying very hard to upsell ‘webtogo’ to me. Was on hold for a supervisor and just decided to hang up and go read about this online. Perhaps existing tzone customers are ‘grandfathered’ in but what about the details. Are existing tzones customers going to now have a 50mb cap? Is the billing price going to change? Do we have to upgrade the phone (depends on the phone I’m sure). Is there an expiration somewhere that in i.e. 6 months we tzones people will HAVE to convert over and start getting charged more money? One thing that irks alot of people is that tmobile just did not notify tzones customers very well about this ‘change’ – a change that looks to me is meant to mainly benefit the corporation and not the customer. The very reason I signed up w/ tzones is that it was low cost and now tmobile phone internet access is going up in price.