You’ve had it happen at least once in your cellular life. You’re trying to use your phone, and it hits you, the tower in your area is having a problem. You don’t know how to confirm your suspicion, but you know it is going to be a fight just to get someone to admit there’s a problem.
Finally, Sprint has figured out a better way. The idea is simple, the implementation is brilliant. Sprint is giving their intranet a new feature, simply titled Network Map. This will give everyone at Sprint instant and easy-to-understand access to every single tower, as well as a color-coded status of every single tower. Yes, affiliate and corporate.
Some of the information besides a color-coded health status instantly available is tower capacity, how much a tower is being used, and even percentage of dropped calls. Now, finding out how a tower is doing is a phone call away or a drive to a Sprint Store.