Verizon confirmed to us early this week that the LG Revolution is indeed getting Android 2.3, Gingerbread. However, users have reported to PhoneNews.com, and we’ve confirmed with our own device, that many still cannot update.
These issues are reminiscent of the HTC Thunderbolt, which encountered many issues with its Gingerbread rollout.
Specifically, LG Revolution owners that select to check for software updates manually are often finding the service reporting no update is available. Manually checking for updates on Android devices with Verizon is supposed to manually bypass the “queue” for which users are placed in.
Typically Android release cycles only take up to four days. Verizon however has taken much longer with LTE phones, leaving many with an updated handset, and many questioning if their phone missed out on the update.
PhoneNews.com has seen several Verizon handsets miss updates, and need to be replaced manually. We have seen enough independent handsets suffer from this condition to consider it to be a chronic problem. It is not clear if Verizon is simply taking very long times to update an entire fleet of devices, or if there are widespread incidents of defective update mechanisms with Verizon’s update servers.
If it is the former, Verizon should give hard timelines to customers when they should have the update by. If it is the latter, Verizon needs to investigate and get to the bottom of the glitch.
No over the wire update solution exists for the LG Revolution currently. To-date, no one has been able to locate the over-the-air update for manual downloading. PhoneNews.com will follow-up if, and when such an update exists.
We are however, encouraging all Revolution owners to stay tuned to PhoneNews.com, and contact Verizon technical support a week from now if they still have not been updated.
It is likely that this is the last major upgrade for the LG Revolution. While LG backtracked, and has now committed support for Android 4.0, Ice Cream Sandwich (ICS), for the G2X, the LG Revolution is a single-core variant of the same platform… and likely cannot effectively run under ICS.
