Sprint customers have been confirming the existence and addition of a new currently unadvertised calling feature to Sprint voice plans.
The service, called Sprint Pick 3 is identical to My Circle from Alltel and myFaves from T-Mobile, where favorite numbers are added to a list and allows for unlimited calling to and from selected numbers. The main difference between the aforementioned services is in pricing.
While T-Mobile adds a $10 premium to MyFaves service plans, and Alltel charges a $20 premium for their respective MyCircle service plans, Sprint customers with voice plans totaling $40 a month or higher can add the feature at no additional charge on each line. Those customers with plans priced lower than $40 can add the feature for $5 a month.
As a plan add-on, this places Pick 3 at an advantage to T-Mobile and Alltel, which require the aforementioned service plans to gain access to similar services.
Currently, the service is being slowly rolled out to customers whose accounts have been converted over to the Sprint-owned Ensemble billing system, with the transition from the outsourced P2K billing system not expected to be fully complete until March of next year, which is the reason for the slow addition of the feature.
Customers and employees have also reported that Sprint has been testing this offer for a few months as a way to reduce churn, while other customers have reported being able to add the feature at no cost with lower priced voice plans, while others are unable to add it.
Any changes to phone numbers have to be made through Retentions, as they are the only ones with access to the required system for the feature at this time. There are plans for a web based interface, but with this being a very preliminary and new feature, there are no firm plans at this time.
Article corrected to reflect changes in context and information.
