Following its week-long service outage earlier this month, a new class-action lawsuit has been filed in California against BlackBerry manufacturer and service provider Research In Motion which is being applied to all US customers with active BlackBerry service and corporate service contracts.
The suit alleges that RIM earns $3.4 million in revenue per day from providing its services and that the company should disburse that revenue to all US customers that were affected by the outage, which the suit takes care to note that there are 2.4 million users in the state of California alone.
The suit seeks damages, cash compensation for service fees, and restitution of legal fees as well as accuses RIM of breach of contract, negligence, and unjust enrichment, alleging that RIM continued to earn revenue from its services despite not providing them for the length of the outage which began on October 11th after a main switch failure occurred at one of its facilities in Britain.
After services were restored on October 14th, RIM followed the restoration of services by offering a selection of of premium applications for free which equaled $100 in value as well as complimentary 30 day extensions of  corporate service contracts in lieu of monetary compensation.
I get the feeling that these suits are used by the defendant to avoid unlimited liabilities. Opting out is usually difficult. Who like opt-in by default anyway?