Nokia has begun rolling out their Software Update service for new and current model phones. Targeting mostly Symbian devices, Nokia Phone Software Update enables users to find the most direct way to update their phone. By selecting from a list, Nokia alerts the user as to if the phone can be updated over-the-air, by PC, or both.
Also, Nokia has stated they expect to provide Phone Software Update services to most new models, and has even begun launching Firmware Over-The-Air on their newest handsets. Nokia joins Motorola and Sony Ericsson, which both currently provide customers with some form of user-initiated software update.Unlike Motorola and Sony Ericsson, Nokia has had a checkered past with software updates. The number one wireless manufacturer has been known to charge upwards of $100 to provide a firmware update to devices that are no longer in warranty. Such a process is prescribed by carriers for even phones out of warranty, and takes less than 10 minutes for a technician to perform.